Shipping Policy

Coverage

Inside Riyadh a Khalil driver delivers your order and we message you when it leaves. For pickup orders we message you when the order is ready at the shop.

When it launches, we intend to cover the Kingdom of Saudi Arabia nationwide. International shipping comes after that. Subscribe to the journal for the announcement.

Lead times (dormant — apply once delivery launches)

Riyadh, Jeddah, Khobar, and Dammam — 1-2 business days from dispatch.

Other cities and regions inside Saudi Arabia — 3-5 business days from dispatch.

Orders placed before 14:00 KSA time on a roasting day are dispatched the same week. Orders placed after the cut-off ship in the following week's roast.

Costs (dormant — apply once delivery launches)

Free shipping on orders over SAR 150.

Below SAR 150, a flat SAR 25 shipping fee applies.

Wholesale pallet shipping is quoted separately and is included on the wholesale invoice.

Packaging & freshness

Every bag is vacuum-sealed at the shop, with the roast date printed on the label. Beans peak in flavour between seven and twenty-one days after roasting.

We aim to have your order ready within five (5) days of roasting; bags reach customers inside the peak window in almost every case. The bag in your hand carries the date so you can plan your brewing accordingly.

Tracking (dormant — applies once shipping launches)

Inside Riyadh a Khalil driver delivers your order and we message you when it leaves. For pickup orders we message you when the order is ready to collect.

A tracking link is emailed to you when the carrier collects your parcel. If the link does not arrive within 24 hours of the dispatch email, write to hello@coffeekhalil.com or message us on WhatsApp.

For failed deliveries, the carrier will attempt redelivery twice. After two failed attempts the parcel is returned to the shop; we will contact you to arrange a second dispatch (return-to-sender shipping fees may apply).